Returns & Exchanges
We are committed to providing high-quality equestrian equipment and offer a 30-day return window for items in original, unused condition. Whether you need a different size or a full refund, our team is here to ensure your satisfaction with every Stübben purchase.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and protective covers are used to prevent damage during transit.
Ship the Package
Print the provided prepaid shipping label, attach it to your box, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our specialists confirm the equipment is in resalable condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing